WE ARE CURRENTLY EXPERIENCING HIGH CALL VOLUME. WE APOLOGIZE FOR ANY INCONVENIENCE.
Kirtland FCU branches and the Member Contact Center will be closed Monday, June 20 in observance of Juneteenth.
By Ashleigh, K-Staff
Technology is awesome! We can order our groceries on our phones, navigate a new city, attend a business meeting, and share streams of consciousness with a global network of readers. We can even get real-time alerts when packages are on their way, arriving, or delayed! But, fraudsters have also discovered this magic, and they’re deploying it in tricky ways that can put us at risk.
One scam that surged during the COVID-19 pandemic was the package delivery scam. The FCC recently warned about this scam, noting that the increase in package deliveries due to the pandemic brought about an increase in complaints about delivery notification scams.
Package delivery scams usually begin with a text message or e-mail about a package that appears to come from a legitimate company like FedEx or UPS (posing fraudulently as a company to scam someone is called phishing. When it happens via phone or text, it’s called smishing). The notification generally includes a link, purportedly view a status update. These links actually trigger malicious malware downloads or lead to a website designed to get you to enter your personal and financial information.
Other scams feature “missed delivery” notifications, according to the BBB. These notifications are often physical notes attached to a mailbox or door that ask the target to call the attached number for next steps. Those next steps actually involve getting a hold of your personal and financial information.
So, what should you do if you suspect you’ve been scammed?
Report it! The best way to end these types of scams is to report them to the authorities. The FCC and other organizations work hard to find these criminals and close them down. You can help by reporting suspected scam texts.
If your accounts or card information could be compromised, let your financial institutions know right away to limit potential damage.
Kirtland FCU will be performing system maintenance on Saturday, April 23 & Sunday, April 24, between 9:00pm–7:00am MDT.
Online, Mobile, and Telephone Banking will be intermittently unavailable during this period. Click here for complete details.